Privacy Policy

1. Introduction

Hummingbird ("we", "us", or "our") operates hummingbirdimg.com. This Privacy Policy explains how we collect, use, and protect your information when you use our Service. We are committed to protecting your privacy and handling your data with care.

2. Information We Collect

We collect the following types of information:

Account Information

When you create an account, we collect your email address and name, handled securely by our authentication systems.

Payment Information

Payment details are processed securely by our payment provider. We do not store your credit card or payment details on our servers. We only store your subscription plan and status.

Images You Upload

Images uploaded to the Service are stored temporarily on secure cloud infrastructure for processing. All uploaded and processed images are automatically deleted within 1 hour. We do not access, analyse, or use your images for any purpose other than providing the compression and conversion service.

Usage Data

We collect anonymised usage data such as number of images processed, formats used, and daily usage counts, used solely for rate limiting and service improvement. Your IP address is used temporarily for rate limiting purposes and is not stored long-term.

3. How We Use Your Information

• To provide and operate the Service
• To process payments and manage your subscription
• To enforce usage limits and prevent abuse
• To send important service and account notifications
• To improve and develop the Service

4. Third-Party Service Providers

We use trusted third-party service providers to operate Hummingbird, including providers for cloud hosting, user authentication, payment processing, and infrastructure. These providers are contractually bound to handle your data securely and only for the purposes of delivering the Service. We do not sell your personal data to any third party.

5. Data Retention

• Uploaded images: deleted automatically within 1 hour of processing
• Account data: retained for the duration of your account
• Usage and rate limit data: retained for 24 hours then deleted automatically
• Payment records: retained as required by our payment provider and applicable law

6. Data Security

We implement appropriate technical and organisational measures to protect your data. All data in transit is encrypted using TLS/HTTPS. Images are stored in private, access-controlled cloud storage accessible only via time-limited secure URLs. We do not sell your personal data to third parties.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to processing of your personal data
• Data portability

To exercise any of these rights, contact us at hello@hummingbirdimg.com.

8. Cookies

We use only essential cookies required for authentication and session management. We do not use advertising cookies or tracking pixels. No third-party advertising cookies are set on our Service.

9. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Service. The date at the top of this page indicates when the policy was last updated.

11. Contact

For privacy-related questions or requests, contact us at hello@hummingbirdimg.com.